Law Firm
Capture Every Potential Client
AI receptionist trained on legal intake, confidentiality, and firm workflows
Potential clients call once. If you don't answer, they call a competitor. Dyna handles intake screening 24/7, qualifies leads, and never misses a prospective case—while protecting confidentiality at every step.
Why Law Firm Professionals Need a Better Answering Solution
Traditional options fall short for businesses like yours.
Leads Call Once and Move On
Personal injury clients, family law matters, and business disputes don't wait. A single unanswered call means they hire another firm. Your office phone is your frontline, and traditional voicemail loses half your business.
Scale Your Intake Without Scaling Overhead
Growing your caseload means handling more inbound calls — but adding staff for every surge isn't practical. Dyna lets you expand intake capacity instantly, so your team stays focused on billable work while every call still gets answered.
After-Hours Intake Is Lost Revenue
Clients with urgent legal issues call at night or on weekends. Emergency matters go to voicemail, and follow-ups are chaotic. Your competitors with 24/7 coverage are closing those cases.
How Dyna Works for Law Firm
Dyna is trained on your business and handles the calls you can't.
24/7 Legal Intake Screening
Dyna qualifies inbound calls in real time—collecting case type, urgency, background, and contact details. No client data is lost. Every intake is documented and ready for attorney review.
Secure Intake & Confidentiality
Dyna handles sensitive caller information with care. All data is transmitted over encrypted connections, and your call records are access-controlled so each client only sees their own data. Intake notes and transcripts are stored in your dedicated infrastructure — not shared across accounts.
Intelligent Routing & Escalation
Dyna routes family law calls to family practice attorneys, personal injury to PI specialists, and flags urgent matters (restraining order requests, bail hearings) for immediate attorney pickup.
Appointment Scheduling With Attorneys
Potential clients schedule consultations directly. Dyna checks your calendar, confirms available slots, and sends confirmation emails. No back-and-forth voicemail chains—consults fill automatically.
What Dyna Handles for Law Firm Businesses
Law Firm FAQ
Common questions from law firm professionals.
How does Dyna handle confidential information?+
Dyna handles sensitive legal information with care. All data is transmitted over encrypted connections (TLS) and stored with encryption at rest. Access is controlled per-account — clients can only view their own call records and intake notes. Dyna is not a substitute for attorney-client privilege protocols, but it provides a secure foundation for capturing initial intake information.
Can Dyna help with the legal intake process?+
Yes. Dyna asks the right intake questions for your practice areas—whether it's personal injury details (injury type, date), family law (custody, divorce status), or criminal defense (charges, court date). It captures structured data that's ready for your intake forms, reducing your staff's manual work.
What if a caller has an urgent matter or emergency?+
Dyna is trained to recognize urgency keywords—'emergency,' 'arrest,' 'restraining order,' 'lawsuit deadline.' These calls trigger immediate notifications to your on-call attorney or emergency contact. Dyna can also offer emergency hotline numbers or escalation protocols you define.
Does Dyna integrate with our scheduling and case management systems?+
Yes. On Ridgeline and above, Dyna books directly into Google Calendar, Cal.com, Acuity, or a calendar we host for you, and callers are confirmed on the spot. Other systems can pick up bookings through our signed webhooks (Zapier's Webhooks step connects them). Client information Dyna captures is in your portal for your team to review and enter into your case management system.
Can multiple partners or attorneys receive routed calls?+
Absolutely. You set intake rules so calls about specific practice areas route to specific attorneys. Personal injury calls go to Partner A, family law to Partner B. Dyna intelligently manages the routing based on practice areas you define.
Never Lose a Potential Client Again
Get your own AI receptionist — trained on your law firm business, ready in minutes, and available 24/7. Plans start at $59/month.
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